Refund and Returns Policy

At Surya Woods Stove, we take pride in providing high-quality and durable stoves designed to meet your daily cooking and heating needs. Please read our refund and return policy carefully before making a purchase.

No Return Policy

All purchases made from Surya Woods Stove are final. We do not offer returns or exchanges on any products once they are sold.

Please make sure to thoroughly check product details, specifications, and suitability before placing your order.

Damaged or Defective Products

In rare cases, if the product is received in a damaged or defective condition, customers must:

• Report the issue within 24 hours of delivery.
• Provide clear photos or videos of the damaged product.
• Send the proof via email to suryashegdi13187@gmail.com or WhatsApp us at 9921785785.

Our team will evaluate the case and guide you with the next steps if applicable.

Cancellation Policy

Orders cannot be cancelled once they are confirmed and dispatched. Please ensure your order details are accurate before proceeding with payment.

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Customer Support

For any concerns or queries, feel free to contact our support team:

📞 Phone: 9921785785
📧 Email: suryashegdi13187@gmail.com
🏠 Office Address :
N-32/P-47/1 GANESH, CHOWK BUS STAND, CIDCO, SAMBHAJI STADIUM ROAD, CIDCO, PUNE
NASHIK, Maharashtra 422009
India
Company Unit Address :
SURYA WOODS STOVE, SHOP NO 2 TO 5, Datir Mala, AMBAD SHIVAR, Nashik, Maharashtra – 422010

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Thank you for choosing Surya Woods Stove.
We are committed to providing durable, safe, and high-performance stoves for every home.